Terms & Conditions

This website is strictly for the usage of people aged 18 years and over.

Delivery conditions

Please note: we can only deliver the goods to the delivery address stated at payment.
The delivery of the goods is free throughout the UK mainland.
(Please note: this offer excludes certain postcodes in the Scottish Highlands and Islands, the Isle of Scilly and the Isle of Wight.)

Where practicable, we carry out orders in the UK within 5 working days from the receipt of your order. However in peak periods, the delivery time may be longer, which will be indicated on receipt of your order.
The delivery is carried out in the UK by Tokaj Merchants Ltd.
You might be asked to sign for the ordered wine upon delivery. In accordance with UK law, the delivery of wine can only be granted to people aged 18 or over, so you might be asked to present an official identification, i.e. passport or driver’s license.

Minimum purchase

There is no minimum purchase.

Guarantee and Returns Policy

We guarantee the quality of our wines and services. However, if you have a complaint on the quality of the ordered wine – i.e. damaged bottle, corked wine – please inform us in writing, keep the damaged goods and we will take the necessary steps to look into you claim. We may ask you to return the products to us for further inspection. 


All prices stated on our website include Value Added Tax (VAT) and all the duties, except where outherwise stipulated.

Website Use and Security

All payments, made through our website are processed by PayPal and Shopify who takes full responsibility for the transactions. We do not store any bank details.
Our website is free to visit, but to place an order you must give us your personal details.
On using the website, you agree to comply with all laws and regulations pertaining to the UK.
All information, design, drawings, pictures and other specifications, provided on our website is solely our exclusive property. Any further usage, copy and any other use of them requires the prior written approval of Tokaj Merchants Ltd.

Limitation of Liability

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, the website, any material or data sent or received, or not sent or received, or for any of the above-mentioned damages that result from the use, or inability to use, the products.


The composition of the website is solely for information purposes. Tokaj Merchants Ltd has made all attempts to ensure the accuracy of the information displayed on our website, but without any guarantees or conditions of any kind, either expressed or implied. We accept no liability for any of the above, although this will not affect your statutory rights.

Modification of Terms

We reserve the right to modify the terms and conditions of the usage of the website, to alter the information displayed on the website (including the pricing and availability of the goods) at any time. The actual terms and conditions of the usage of the website will be available on the website at any time.

Proprietary Rights to Content

You acknowledge that the content of the website is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.


The terms and conditions of use shall be governed by and construed fully in accordance with the laws of the UK. You and we agree to submit to the exclusive jurisdiction of the courts in the UK.


We reserve the right to terminate the website with or without grounds at any time and with immediate effect. In addition, we reserve the right to terminate your account in case of violation of any of the terms and conditions of the website.